Introduction
We are committed to protecting the privacy of your personal data. This Privacy Policy describes the types of information we collect, how we use it, and the steps we take to protect it.
1. Information We Collect
We collect information to provide you with personalized content, tool results, and communication based on your coaching goals.
1.1. Information You Voluntarily Provide (Lead Capture)
This includes data submitted through forms, the Course Finder Quiz, the “Get Your Free Roadmap” form, and the “Schedule Free Consultation” form:
Contact Data: Name, Email Address, WhatsApp number (optional).
Experience Data: Current license level, coaching experience, career goals (C/B/A/Pro), and preferred timeline.
Community Data: Login details and content you post in the Coach Forum.
1.2. Automatically Collected Information (Usage Data)
When you use our website, we automatically collect certain information:
Log Data: IP address, browser type, referring/exit pages, and time stamps.
Tool Usage Data: Data entered into the Federation Comparison Tool or Cost Calculator, and answers submitted to the Course Finder Quiz (used solely to generate your results and for internal analytics).
2. How We Use Your Information
We use the collected information for the following purposes:
To Provide Services: To deliver the results of the Course Finder Quiz and Application Checklist Generator to your email.
Personalization: To tailor our guides and recommendations (including consultation) based on your stated license goal and experience level.
Communication: To send you the “Free Roadmap,” updates on federation changes, relevant course information, and marketing materials (if you have opted-in).
Analytics: To analyze user behavior, measure the effectiveness of our tools, and improve the user experience and content accuracy (e.g., tracking quiz completion rates).
Community Moderation: To verify identity for forum access and ensure adherence to Community Guidelines.
3. Sharing Your Information
We never sell or rent your personal data to third parties.
We may share your data only with the following categories of third-party service providers who help us operate the business:
Email Service Providers: To send communications (e.g., roadmap delivery, newsletters).
CRM (Customer Relationship Management) Tools: To organize and manage contact data and consultation bookings.
Analytics Providers (e.g., Google Analytics): To analyze website traffic and usage.
4. Your Data Protection Rights
Depending on your location (e.g., if you are an EU resident and GDPR applies), you may have the right to:
Access: Request copies of your personal data we hold.
Rectification: Request correction of any incomplete or inaccurate data.
Erasure (Right to be Forgotten): Request that we delete your personal data under certain conditions.
Object/Restrict Processing: Object to or restrict our processing of your data under certain conditions.
To exercise any of these rights, please contact us at [Your Dedicated Privacy Contact Email].
5. Data Security
We implement reasonable security measures (e.g., SSL encryption, password protection) designed to protect your data from unauthorized access, disclosure, alteration, or destruction.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date.